Questions
Frequently asked questions
Short and honest. If something is missing, write to us.
Prices and paying
What does Linkvite cost?
Designing, saving and previewing cost nothing, even without an account. You pay once per celebration when you unlock the invitation: Basic €37, Premium €74, Signature €134.
What is the difference between the packages?
Basic is for up to 60 invitations, Premium for up to 150, Signature has no limit. With Basic you send the link yourself, for example on WhatsApp. From Premium on we can send the invitations by email for you whenever you like, and remind everyone who hasn't replied yet automatically. You can also download the guest list for Excel, for seating and catering. Signature adds personal help with an answer the same day, by email, and you can hide the “Designed with Linkvite” line under the invitation. The overview of replies is the same in every package.
What counts as one invitation?
One entry on your guest list. A couple or a family is one invitation, no matter how many people it includes. If the celebration grows, you move up to the next package and only pay the difference.
How can I pay?
Depending on your device and country you will see Apple Pay, Google Pay, PayPal, card or Klarna. Only instant payment counts, so there is no direct debit or bank transfer. The invitation is unlocked right after payment. All prices are final prices; as a small business we do not charge VAT.
Is there a discount for a second celebration?
Yes. From the second celebration you pay 20% less if you unlock it with the same account within 12 months. Every celebration is its own invitation with its own package: a rehearsal dinner with 60 guests costs €49, the wedding party with 220 guests then €143 instead of €179. If a promotion is running or you have a voucher code, the best price applies; discounts are never combined.
Is there a subscription?
No. You pay once per celebration, and nothing comes after that.
Sending and guests
How do I send the invitation?
You get a link. You send it to the family group, post it in your story or send it to individuals on WhatsApp, and your guests reply themselves. Or you create a guest list: we write the message for each guest, you send it and you see who has already replied. With Premium we can send the invitation and the reminders by email for you.
Do my guests have to install anything?
No. They tap the link and the invitation opens in the browser. No app, no account.
Do my guests see ads?
No. There are no ads and nothing from third parties, and no watermark once the invitation is unlocked. At the very bottom of the invitation there is just a quiet line “Designed with Linkvite” with a link. Nothing more. With Signature you can hide it.
What happens to my guests' data?
Your guests do not need an account. We only store what they enter on the reply sheet, for example name, yes or no, number of people and the answers to your questions. Only you can see them. There are no advertising cookies and no third-party trackers. Every email ends with “No more emails about this event”. If you delete the invitation or your account, the replies are gone too. The details are in the privacy policy.
Guest list
How do I get my guest list into Linkvite?
Select it in Excel, Numbers, Google Sheets or WhatsApp, copy it and paste it in. Or upload a file (.xlsx or .csv). You can download a template on the “How it works” page. You see everything once more before anything is saved.
Do I need my guests' email addresses?
No. You do not need any for WhatsApp: a name is enough, and with a phone number the chat opens directly. Without a number you pick the contact in WhatsApp yourself. You only need email addresses if we send by email for you with Premium.
What if my table does not work?
Save it as an Excel workbook (.xlsx). A .csv works too. In Numbers it is under File, Export To. Or select the cells and paste them in. Phone numbers work best with + and the country code, for example +49 176 …, because Excel drops the first zero from numbers. Rows we do not understand are marked yellow, and you can fix them in the review.
After you buy
Can I still change something after buying?
Yes. You can change the card, the texts, date, place and questions at any time. The link stays the same: anyone who already has it sees the new version the next time they open it, and the replies you already have stay. If the celebration grows, you move up to a larger package and only pay the difference. A smaller package is not offered.
How long is the invitation online?
At least 24 months after the date of the celebration.
Can I withdraw or get my money back?
Linkvite delivers digital content. Before paying, you expressly agree at checkout that we unlock the invitation immediately, and with that your statutory right of withdrawal expires. A refund after unlocking is not provided for. If you have a problem with your invitation, write to us and we will find a solution. The details are in the cancellation policy. Custom design has its own money-back guarantee, see “Can I have my card designed for me?”.
Special cases
Is Linkvite available in Turkish and Arabic?
The studio and the guest page are available in German and English, not in Turkish or Arabic. You can still write your card however you like: Turkish special characters are supported everywhere, and with Nūr and Yasmin Arabic script runs right to left on the card. There are templates of their own for the henna night (Kına), Nikah and Düğün, Nişan and Söz, Sünnet and Ramadan, and the back of the card takes a second language.
Can I have my card designed for me?
Yes. For €39 we design your card to your wishes. You pay for your package along with it, so the total starts at €88. You get a proposal within 5 working days, and one round of changes is included; once you accept it, you invite your guests right away. If you already have your package and haven't invited anyone yet, you can add custom design from your overview and only pay for the design. You start in the studio with “Request a custom design”. Custom design comes with a money-back guarantee: if you don't like the revised proposal either, we refund the design fee in full if you tell us within 14 days. Your package stays paid. Once per account; the draft then stays with us.
Your question is not here?
Write to us, we reply by email.